Portal design necessitates leading stakeholders, outlining what is important and driving to functionality to enhance the user experience that can improve user performance and strengthen return on investment...
Product functionality changes as more organizations embrace Software as a Service, and requires thinking differently about how data is combined and connected...
Technological debt forces processes and systems to interact and react in pre-determined ways. As one of the oldest interconnected systems, the onboarding process has many moving parts that appear simple, but actually, complicated...
The examples below showcase focused skill areas and processes.
Test definition, testing script preparation, usability test facilitation of one-on-one sessions, research and analysis.
Research, competitive analysis and crafting of presentation documents.
Development of interactive paper-based testing, facilitation and analysis.
Information architecture development, design and Prototype Development using common tools.
Masters level experience in evaluation, document generation and presentions to B/C level executive sponsors.
Session facilitation of business process, design thinking and requirement definition.
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